Shipping Policy – Stitchopia Land LLC
Last updated: 2 June 2025
Our goal is to offer you the best shipping options. Every day, we deliver to hundreds of customers across the United States, ensuring that we provide the very highest levels of responsiveness to you at all times.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
The time frame for order delivery is divided into two parts:
Processing time – Order verification, tailoring, quality check, and packaging
All orders are sent out within 1 – 2 business days after the order is placed.
Transit time – Time it takes for items to be shipped from our warehouse to the destination
| Destination | Transit Time | Shipping Fee |
|---|---|---|
| United States | 5 – 8 business days | Free Shipping |
We understand just how important it is for you to receive your items in a timely manner. We’re always here to offer support—if you have any questions or concerns regarding your order, just contact us.
NOTE
- Shipping hours: Monday – Friday, 9:00 AM to 5:00 PM (EST) — excluding weekends. Orders placed on weekends will be processed the next business day.
- US shipping only
Delivery Terms
We use DPD, DHL, Yodel, and Amazon Logistics. The carrier is chosen based on speed, item availability, and weight.
HOW DO I CHECK THE STATUS OF MY ORDER?
Once your order has been shipped, you will receive an email with a tracking number. Please note that tracking information may take up to 48 hours to update after your package has been shipped.
HOW CAN I TRACK MY ORDER?
You will receive a tracking number by email once the order is sent out. You can track your order status by clicking “Track My Order” in the navigation menu of any stitchopialand.shop page.
To track your order:
- Go to the Track My Order tab on our website’s main menu.
- Enter the billing email and the tracking number sent to you after we ship your order.
- Click the “Track” button to load tracking information.
UNSUCCESSFUL DELIVERY ATTEMPT
Our shipping carrier will deliver your package to the address provided during checkout. If you have any special delivery instructions or requests, please include them in the “Notes” section during checkout. We are not responsible for lost or stolen packages after delivery has been confirmed.
SHIPPING TO P.O. BOXES
Deliveries will not be made to P.O. boxes; the carrier will return such packages.
CONTACT US
For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us:
STITCHOPIA LAND LLC
Monday – Friday: 9:00 AM to 5:00 PM (EST)
Email: support@stitchopialand.shop
Phone: +1 307 855 0570
Address: 30 N Gould St #52102, Sheridan, WY 82801, USA